Roku is one of the popular video streaming devices that offers glitch-free services to its users. But sometimes you may experience some issues while streaming a TV channel and due to an unstable internet connection. One of the most common issues that many people complain about is Roku Error Code 009. This error message usually appears as ‘Roku Can’t Connect to the Internet’ and need to resolve as soon as possible.
Whenever you encounter error 009 while streaming videos, you need to apply some troubleshooting steps to fix the problem. Here, in this article, we have mentioned quick steps to fix Roku error code 009. Go through this article to get a solution.
What Causes the “Error Code 009” on Roku?
Some of the popular reasons that cause Roku error code 009 on your device are given below:
DNS Cache: Many users claim that improper DNS configurations cached by the Router make your device unable to connect to the internet, and this in results display various error codes. This interruption in the internet connection prohibits your device from being able to connect to internet.
Device Configuration: In some cases, internal issues within your device cause certain issues and prevent them from being able to connect to the servers. These internal issues are mainly because of a fault with the system software. Your system software might get corrupted and affects some of its functionalities.
Loose Cables: There might be some issues with certain cables connecting the devices. These loose cables can also cause several errors. Therefore, you should ensure that the cables are properly plugged in.
Quick Methods to Fix Roku Error Code 009
Once you know the exact cause of the problem, you need to apply several troubleshooting methods to fix it. Some of the technical methods to get out of this problem are given below:
Method 1: Power Cycling Devices
As explained, the problem is because of conflict within the launch configurations and it might result in corruption. In such a case, you can power-cycle your devices by following the below-given steps:
- Remove the power cord from the power source for all the devices.
- Keep pressing the “Power” button of your device for minimum of 15 seconds.
- After some time, plug the power cord again and turn it on by pressing the power button.
- Wait till the devices are successfully turned ON and check if the issue persists.
Method 2: Reset Software
The software installed in your system might have been corrupted and thus display the error on your screen. Therefore, you need to reset the software to factory defaults. For this:
- Open Roku TV and enter login credentials to log in to your account.
- Open the settings window and tap the “System” option.
- Select “System Restart” from the next screen and tap the “Factory Reset” option.
- Wait for a while till your device is successfully restarted and check if the issue persists after that.
The above-mentioned steps will help you to fix the issue of error code 009 on Roku. But if the error still persists with your Roku device, then contact either the technical team of Roku or your Wi-Fi service provider. They will guide you in all possible ways to fix your issue.